Mission, Vision & Values

mission icon Mission

To provide exceptional value to our customerswhile championing positive change in our communities,inspiring a more responsible model for business.

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Vision icon of rocket Vision

Customer at checkout at Ocean State Job Lot

Deliver An Exceptional
Customer Experience

People come to Ocean State Job Lot to experience something unique and to leave happy. We aim to be a consistent source of satisfaction to our customers by:

  • Offering extraordinary value to our customers through a wide selection of brand name merchandise at unmatched prices
  • Creating an environment of excitement and adventure – propelling our customers to explore new ways to shop and discover amazing deals
  • Ensuring our customers feel welcome in our stores, and recognizing them for their partnership with a best-in-class loyalty program
Ocean State Job Lot associate adjusting t-shirts on clothing rack.

Demonstrate An Unyielding Commitment to Our People

Our associates have a choice in where they work. We believe that by building a people-first, high growth environment for our team members, Ocean State Job Lot will be the employer of choice. We will accomplish this by:

  • Strengthening our culture of inclusivity and diversity, where people are treated with deep respect
  • Offering exciting career journeys to our associates, to help them grow and reach their full potential
  • Enabling our associates to achieve wellbeing both inside and outside of work
Ocean State Job Lot associate shrink wrapping donation pallet of boxes.

Enhance Our Communities Through Philanthropy & Collaborative Innovation

Philanthropy and community impact are at the core of who we are. We believe the greatest impact is achieved when we partner with the communities we serve to address their most pressing needs. We do this by:

  • Empowering our associates to be stewards of their communities by investing our time, talent and resources at the local level
  • Partnering with our customers to strengthen our local impact, through targeted donations or active collaboration on community-oriented projects
  • Engaging our customers and business partners, to support our steadfast commitment to global humanitarian aid
Ocean State Job Lot storefront photo

Become The Model for Responsible Retail

As we continue to grow, we will bring more people into the Ocean State Job Lot family. Throughout this journey, we will strengthen our commitment to Responsible Retail, where community, philanthropy, and sustainability are at the core of our DNA. We will accomplish these goals by:

  • Boldly sharing our story to ensure our customers know what Ocean State Job Lot stands for
  • Evolving our brand to resonate with a younger and more diverse customer
  • Living our values every day, and in doing so, improving the lives of our associates, customers, communities, and the planet overall
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Vision icon of rocket Vision

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People on top of roof looking and discussing the solar panels
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Values icon of Hands in shape of heart Values

We Believe in Growth

We are committed to the personal and professional growth of our people and our company culture. We perceive challenges as opportunities for learning and development. We provide continuous opportunities for associates to grow their skills and evolve into the next generation of leaders, to drive the business forward.

An Ocean State Job Lot associate gestures toward a screen, presenting to fellow associates.

Ocean State Job Lot associate on a rowing machine at Wellness fair

We Nurture Wellbeing

We put people first. We encourage associates to achieve wellbeing across physical, emotional, and social dimensions. We help associates become the best versions of themselves both inside and outside of work.


We Are Committed to Our Communities

We aim to be a cornerstone of our communities – a position earned through consistent, thoughtful dedication to the places we live and work. We strengthen our communities through our commitment to everyday value, our investments in associates, our relationships with customers and our passion for charitable giving. And we are better together, in environments that are diverse, equitable and inclusive.

Ocean State Job Lot Associates at a charity walk

Ocean StateJob Lot associates working together handing off box

We Act with Integrity

We strive to do the right thing, even when it’s hard. We display an unyielding commitment to high ethical standards.


We Cultivate Great Ideas

We welcome new ways of thinking and working, recognizing that great ideas can arise from any corner of the business. Our entrepreneurial spirit is on display every day as we embrace risk and explore new ideas in pursuit of great rewards.

Store associates at Ocean State Job Lot having a meeting in the front of the store
Ocean State Job lot Green Team Photo

Aspirational Value:
We Are Building a Greener Future

We’re on a journey to Net Zero waste, energy and carbon emissions. From our supply chain, to our stores and corporate campus, and through our involvement in the community – we all play a role in a successful transition to a more sustainable future.

We are taking actions that will lead to this important value becoming one of our core values, which is why we’re calling it an aspirational value.

People on top of roof looking and discussing the solar panels
orange color band

Values icon of Hands in shape of heart Values

Ocean State Job Lot associates in training session

We are committed to the personal and professional growth of our people and our company culture. We perceive challenges as opportunities for learning and development. We provide continuous opportunities for associates to grow their skills and evolve into the next generation of leaders, to drive the business forward.

Ocean State Job Lot associate on a rowing machine at Wellness fair

We put people first. We encourage associates to achieve wellbeing across physical, emotional, and social dimensions. We help associates become the best versions of themselves both inside and outside of work.

Ocean State Job Lot Associates at a charity walk

We aim to be a cornerstone of our communities – a position earned through consistent, thoughtful dedication to the places we live and work. We strengthen our communities through our commitment to everyday value, our investments in associates, our relationships with customers and our passion for charitable giving. And we are better together, in environments that are diverse, equitable and inclusive.

Ocean StateJob Lot associates working together handing off box

We strive to do the right thing, even when it’s hard. We display an unyielding commitment to high ethical standards.

Store associates at Ocean State Job Lot having a meeting in the front of the store

We welcome new ways of thinking and working, recognizing that great ideas can arise from any corner of the business. Our entrepreneurial spirit is on display every day as we embrace risk and explore new ideas in pursuit of great rewards.

Ocean State Job lot Green Team Photo

WE ARE BUILDING A GREENER FUTURE

We’re on a journey to Net Zero waste, energy and carbon emissions. From our supply chain, to our stores and corporate campus, and through our involvement in the community – we all play a role in a successful transition to a more sustainable future.

We are taking actions that will lead to this important value becoming one of our core values, which is why we’re calling it an aspirational value.

You may also be interested in…

Our History – Since 1977

Sustainability

Charitable Foundation